❓ Frequently Asked Questions (FAQ)

1. What types of plants do you sell?

We offer a wide range of indoor plants, outdoor plants, succulents, and cactus. All our plants are carefully selected and delivered fresh to your doorstep.

2. Do you deliver live plants safely?

Yes ✅. We use secure and eco-friendly packaging to ensure that your plants reach you fresh and undamaged.

3. How do I take care of my plant after delivery?

Each plant comes with a basic care guide. Most of our plants are low-maintenance and need minimal watering and sunlight.

4. Can I return or exchange a plant?

Plants are perishable items, but in case you receive a damaged or unhealthy plant, we offer replacement or refund within 48 hours of delivery.

5. Do you deliver all over India?

Currently, we deliver across major cities in India. You can check your delivery availability at checkout.

6. How often should I water my cactus or succulent?

Succulents and cactus require very little water. Water only when the soil is completely dry (usually once every 10–15 days).

7. Can I send plants as a gift?

Yes 🎁. We provide gift wrapping and personalized notes option at checkout, so you can surprise your loved ones with green gifts.

8. Do you sell plant pots and accessories too?

Yes, we have a collection of decorative pots, planters, and accessories to style your plants beautifully.

🌿 Extra FAQs for Urban Jungle

9. How long will it take to deliver my plants?

Delivery usually takes 3–7 working days, depending on your location.

10. Will the plant look exactly like the picture?

Yes 🌱. The size and look may slightly vary since every plant is natural and unique, but we make sure you get the same variety and healthy plant as shown.

11. What if I am a beginner in gardening?

No worries! Most of our plants are easy-care and beginner-friendly. Plus, our care guide will help you keep your plant happy.

12. Can I grow these plants indoors without sunlight?

Some plants like Snake Plant, ZZ Plant, Peace Lily grow well in low light. But every plant needs at least indirect sunlight for healthy growth.

13. Do you offer bulk orders for offices, events, or gifts?

Yes ✅. We provide bulk plants for corporate offices, events, and gifting purposes at special prices. Contact us for details.

14. Are your plants pet-friendly?

Some plants are pet-friendly (like Areca Palm, Spider Plant), but a few (like Snake Plant, Aloe Vera) can be harmful if eaten. Always check product details before buying.

15. Do I need to repot the plant after delivery?

Most plants come in ready-to-grow pots, so repotting is not necessary immediately. You can repot after 3–6 months if required.

16. What payment methods do you accept?

We accept UPI, Credit/Debit Cards, Net Banking, and COD (Cash on Delivery) in selected locations.

17. Do you provide plant subscription services?

Yes 🌱. We are launching monthly plant subscription boxes where you get a new plant delivered every month to build your Urban Jungle.

18. How can I contact Urban Jungle for support?

You can reach us via our Contact Us page, email, or WhatsApp support for quick assistance.